And in 2013, it acquired Norwegian companies SBHT, KBHT, Haugaland HMS, and Nordic Medical Services (NMS), and partnered with Aerosafety, a medical and aviation safety equipment company in Brazil. In 2012, it acquired EMSM, a concierge and lifestyle company in South Korea. West, EMC, Shenton Pharmacy and Nutracare Pharma, and launched a joint venture in Brazil with International Health Care. In 2011, it merged with VIPdesk, a North American provider of concierge services, customer care and loyalty programs, acquired the medical supplies division of SMI (Service Médical International), acquired of L.E. International SOS medical staffs performing offshore emergency MEDEVAC in oil and gas drilling platform in Andaman Sea, Myanmar. In 2010, it developed a strategic alliance with RMSI, an international rapid deployment medical and rescue service, with activities in Iraq, Afghanistan, Sudan, Somalia and Pakistan. In 2009, it acquired a majority stake in Abermed, a UK-based provider of occupational health and remote medical services to the energy sector. In 2008 the firm launched a strategic alliance with Control Risks to offer combined medical and security services, and acquired MedAire, a provider of remote medical services for aviation and maritime founded by Joan Sullivan Garrett. In 2012, International SOS moved its UK headquarters to Chiswick Business Park, West London. The acquisition extended the company beyond Asia. Initially, it was known as AEA International SOS, and was renamed International SOS in 1999. In 1998, AEA International acquired International SOS Assistance, a group of corporations founded in 1974 by Claude Giroux a Canadian entrepreneur, creating the largest medical assistance company in the world. Key clients included oil and gas companies with operations in remote locations. Over the following decade, the company grew from its base in Singapore and Indonesia into a pan-Asian corporation, with operations in Hong Kong, Australia, Japan and mainland China. Pascal Rey-Herme, a doctor, and Arnaud Vaissié, a businessman, founded a company (then called AEA International) in 1985 to provide medical assistance services to expatriate communities and international organisations in Southeast Asia. International SOS clinic staff moving a patient into their clinic in Lagos, Nigeria The firm takes around 4 million assistance calls every year with 99 languages and dialects spoken in their Assistance Centres, clinics and offices. It operates worldwide via 81 offices and 26 assistance centres serving over 1,000 locations in 90 countries. The firm has headquarters in Singapore and London. They work with educational organisations, corporate clients (including the majority of the Fortune Global 500), corporate clients (including 89% of the Fortune Global 100 and 64% of Fortune Global 500), governmental organisations and non-governmental organisations (NGOs). International SOS is a privately owned company. It airlifted 18,000 emergency cases in 2008. The firm operates air ambulances services out of South Africa, Singapore, China, Papua New Guinea, and the Middle East. The firm joined risk management consultancy Control Risks in releasing an itinerary-forwarding feature TravelTracker in 2016. The firm's Tracker service monitors the travel of 10 million people, helping organisations to know where their employees are in a crisis. It also has a global network of external service providers including specialist doctors, hospitals, ambulances, charter aircraft and security personnel. Its centres are staffed by physicians, nurses, paramedics, EMT's, operations managers, multilingual coordinators and logistics support personnel. It advises on preventive programmes and assisting with emergency response for employees, including domestic workers, business travellers, expatriates and their dependents. Their services include providing a feed of information on world events, assistance services, health consultancy and programmes, education, advice and medical equipment. International SOS focuses on helping organisations and their people reduce exposure to, and mitigate, health, wellbeing and security risks. The company takes around four million assistance calls every year Īnd has almost two-thirds of the Fortune Global 500 companies as clients. International SOS is a health and security service firm.
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